Enable Business Solutions Limited Privacy Policy

Last updated: May 25, 2018

We endeavour to provide every protection possible to your data. Should you have cause for concern or general enquiry please contact us at data.privacy@enableplc.com

 

  • Why does Enable Business Solutions Limited need to collect and store personal data?

  • What information do we collect about you?

  • How will we use the information about you?

  • Marketing

  • Data retention

  • Third parties

  • Access to your information and correction

  • Cookies

  • Other websites

  • Your rights

  • Consent

  • How to contact us

  • Changes to our privacy policy

 

Why does Enable Business Solutions Limited need to collect and store personal data?

In order for us to provide you with information you request about our products or services, or purchase from us, we need to collect personal data for correspondence purposes and detailed service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

What information do we collect about you?

We collect information about you when you request a product demonstration; download marketing collateral such as reports; request further product information; submit a product/service enquiry; invite us to pitch for business; participate in a survey or enter a competition; or register for an event.

 

Website usage information is collected using cookies.

 

We use Google Analytics to monitor how our website is being used.

 

We collect  information during conversations or correspondence with Enable Business Solutions Limited representatives, when you purchase products or services, or from a designated entity within your business.

 

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

 

Our website is for persons over the age of 16. As such, we do not knowingly collect personal information from individuals under the age of 16. If you learn that your child has provided us with their information without your consent and they are under the age of 16, please let us know so we may remove it from our systems. Details of how to get in contact are listed below.

How will we use the information about you?

Enable Business Solutions Limited will process – that means collect, store and use – the information you provide in a manner that is compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary.

We will use the information you provide to manage our relationship with you; arrange product demonstrations; send you further product information and updates including specifically requested marketing collateral; provide you with personalised offers; respond to your RFP and assist you in completing an order; and provide products, services and support to you.

 

We use your information collected from our website to operate and improve our website, products, services and functionality; tailor your website experience; link or combine with other information we get from third parties to help us understand your needs and provide you with a better service and website experience; and perform statistical analysis.

 

We will not share your information, for marketing purposes, with companies outside of Enable Business Solutions Limited.

Marketing

We would like to send you information about products and services of ours and our partner companies which may be of interested to you. If you have consented to receive marketing, you may opt out at a later date.

 

You have a right at any time to stop us from contacting you for marketing purposes or giving your information to our partner companies. This option does not apply to communications primarily for the purpose of administering order completion, contracts, support, or other administrative and transactional notices where the primary purpose of these communications is not promotional in nature.

 

If you no longer wish to be contacted for marketing purposes, please email data.privacy@enableplc.com

Email

If you do not want to receive marketing emails from us, you may click on the “unsubscribe” link in the email to unsubscribe and opt-out of marketing email communications.

Data retention

Enable Business Solutions Limited will use its discretion to ensure that we do not keep records outside of our normal business requirements. The following is a list of our retention periods:

  • Prospect marketing: 3 years from last date of contact

  • Client marketing: duration of contract with client plus 3 years

  • Client file: in accordance with the terms of agreement with the client

Third parties

We may pass your personal data on to our service providers who are contracted to Enable Business Solutions Limited in the course of our work with you. Our service providers are obliged to keep your details securely, and use them only to fulfil the service they provide you on our behalf. Once your service need has been satisfied or the matter has been closed, they will dispose of the details in line with Enable Business Solutions Limited’s procedures.

Google Analytics

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, this information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will highlight this. we will make it clear when we collect personal information and will explain what we intend to do with it.

Transfer outside of the EU

We use US product, Mailchimp, for mailshots.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information we would encourage you to complete our Subject Access Request Form and send it to us using one of the contact methods listed below.

 

Note: This is not a mandatory form. Subject access requests made in other formats will also be accepted but this form is designed to speed up the process.

 

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. This can be done by using one of the contact methods listed below.

Cookies

We use cookies to provide the services and features offered on our website, and to improve our user experience.

 

By accepting the cookies on our site, you agree to such us of cookies, unless you later decide to disable them.

 

Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website.

 

Learn more about cookies

 

How to delete cookies

Other websites

Our website contains links to other websites. This Policy only applies to this website so when you link to other websites you should read their own privacy policies.

Your rights

You have the right to:

  • Object to us processing your data

  • Have inaccurate data rectified

  • Access the data we keep

  • Have the data we keep on you deleted (in some cases)

  • Have the data we keep on you ported elsewhere

Consent

By consenting to this, you are giving us permission to perform those activities.

You may withdraw consent at any time by contacting us using the details below.

How to contact us

Please contact us if you have any questions about our Policy or information we hold about you.

 

By email: data.privacy@enableplc.com

 

By writing to:

Data Privacy Officer

Enable Business Solutions

84 Temple Chambers

Temple Avenue

London

EC4Y 0HP

 

By phoning: +44 (0) 20 3743 9626

Changes to our privacy policy

We keep our Policy  under regular review and we will place any updates on this web page. This privacy policy was last updated on November 11, 2018.